Managed IT Services

Remote monitoring and management (RMM) is a process designed to monitor client endpoints, networks, and computers from a distant location, without any need for on-site visits. It is also referred to as network management or remote IT management.

Nextbit can remotely install software and updates, administer patches and more — fixing technical issues before you even realised there was a problem.

This is an essential component of any Managed IT Services program. The helpdesk responds to end users’ requests for assistance, for example, with troubleshooting. Thanks to Nextbit’s round-the-clock support, our managed helpdesk services are an effective way to address geographical disparities among your staff.

Nextbit helps you achieve scalability, slash call volumes and reduce costly staff turnover, as well as freeing up your people to focus on core business needs.

Nextbit conducts on-demand site visits and regular on-site IT maintenance schedules. Whether you need proactive or reactive managed IT support, we can meet your challenges. 

Our experienced field engineers are available on an ad-hoc basis to help with important office moves and hardware rollouts. In fact, we are equipped to assist you with any IT project or revamp.

We provide cover for particularly busy periods, with flexible contract terms and extensive out-of-hours service. Allow us to resolve your staff issues and ensure best practices.

Your business demands quick, resilient and highly secure managed backup services that drastically reduce business risk by guaranteeing the safety of any critical data.

Permanent or large-scale data loss can result in punitive fines or prison time. A well-publicised breach threatens reputational damage and lost customers. Even less serious breaches can involve expensive, lengthy and resource-intensive repairs.

Set your own recovery points and only pay for the resources you use.

Mobile device management (MDM) refers to security software and approaches that are applied to protect, monitor and manage a plethora of employee-owned mobile devices in your workplace. MDM is gradually coming to be seen as an essential business process — much more than merely an insurance policy.

We are focused on maintaining a simple, intuitive and consistent user experience.

Due to spiralling costs, increased complexity and ever-evolving compliance demands, the modern enterprise is switching email services to the cloud.

Nextbit provides you with the expertise and scalability you need. Our mission is to deliver cloud-based email, collaboration, connectivity, and encryption solutions that simplify communications — while helping you stay on top of data retention and privacy laws.

In the modern cloud and hybrid environment, reliable services are made possible through a range of complementary and interdependent technologies. The level of sophistication involved is fast becoming a massive burden for today’s business owners.

Nextbit offers proven Network Operations Centre (NOC) support, which extends advanced monitoring capabilities all across your business infrastructure.

We help you to expand your footprint without increasing your payroll and other expensive overheads. You also have the freedom to add more endpoints and upgrade service levels at any moment.